I don’t understand why so many of the traditional media sites still don’t get the Internet. They think because they have an online website or blog or “ooh, a facebook page” that they are now net savvy marketers. Not so fast guys. Just because you are placing your content on this new medium (to you) does not mean you have all the the skills mastered. Even more importantly, Internet advertising is not just about technology or tactics. It’s about connecting with people in a way that no other medium has ever afforded. I wish these traditional media guys would start thinking how to make those affordances more available and give people more symbiotic advertising methods.
To truly be Internet marketing savvy one needs to understand the spirit of the medium and what drives people to use it. Not only understanding their intent but knowing the best ways to help them accomplish what they came to your site do do in the first place. How does a site provide an “authentic experience” that provides people not only with what they came to do but a memorable experience so they will want to come back. Especially if you are one of many sites in the google search results displaying the same story or similar content. People in the hospitality business get this, brands like Apple get this and companies like Nordstrom built their brand on delivering an incredible experience. The medium does not take away the importance of delivering something people will remember as a positive emotion.
What brought me to write this post was my “experience” today with Inc the business magazine. A colleague had referred me to an article about facebook about companies selling product from their facebook fan pages. I decided to check out the article and I have to say the experience was horrible!
After the initial superstitial ads when the site was loading I finally got to the page. Not a fan of superstitials but fine, not a big issue. But then, as I was trying to read the article I get the survey popup ad, dancing right in front of the text of the article I was reading. No thanks, click and go away. Then another, larger ad pops up and blocks the text I was reading. This last one had no cancel button and no way to get it out of the way of the text I was reading. wtf?! See the picture below. I thought this might be a bug so I tried the same page with three different browsers and all did the exact same thing. In the words of Metallica, “sad, but true”.
Here’s a screenshot of what I’m talking about. Has anyone experienced similar? On Inc or other sites? Maybe we should start collecting all of these and media companies might get the point and stop trying to ‘throw ads in front of us so we can see them’. It’s actually worse than turning the volume up on tv ads.

Inc throws ads in your face


My favorite site TechCrunch just posted three letters from the FCC to Apple, AT&T and Google over Apple’s banning of Google Voice application from the app store and iPhone. There’s actually been quite a few stories covering the Google Voice rejection and over 30 news reports in the last hour about the FCC involvement. I think it’s funny that Google can play the poor underdog here.
Forrester in their recently released report, titled “Consumer Behavior Online: A 2009 Deep Dive,” shows that overall time spent on the Internet has remained at 12 hours per week, same as last years report. They compare that with TV viewing consumption at 13 hours per week and seemingly unchanged since 2004.
Just read the post on TechCrunch about Apple rejecting the google voice app for the iPhone. They have now pulled all the google voice apps from the app store, claim that google voice has “duplicate features that come with the iPhone”, which is against the Apple developer terms of use.
AT&T is behind this more, which sounds plausible given they also see Google voice as a threat. With Google Voice, consumers can get all their calls through a single number. Just add all your other numbers to Google Voice and then make your own rules for how your phones ring. It’s pretty cool and seemingly very helpful app. However, if you are AT&T you can see how this dis-intermediates them and puts the consumer touch point with Google. It’s pretty much the same thing as Google being the starting point for the web. All these companies spend millions to build a brand yet people remember Google; they found it on Google. I’m sure AT&T would prefer this would not happen.
The Virginia Tech Transportation Institute compiled the research over an 18 month period. Their tests involved installing video cameras in truck cabs recording the drivers actions including the time drivers took their eyes from the road to send or receive texts.
Someone was kind enough to send Gizmodo an internal presentation of the proposal for what the Microsoft retail experience might look like. I checked out the slides and think it looks like, well a mix of Apple, Sony Style and AT&T…pretty much as they probably planned. OH, and they had referenced Nike in the presentation as well, maybe that’s where the hang from ceiling panels came from.





